We design post-sale operations that scale with your funding rounds
Hypergrowth causes most SaaS companies to outpace their internal systems. We bring structure to onboarding, customer success, and support to ensure you scale users, not chaos.
Built by Operators. Designed for Scale.
Post-sale operations often break quietly as SaaS companies grow. Fixing them requires more than frameworks or tools. It requires real operating experience. We bring a decade of hands-on leadership across onboarding, customer success, and systems design, helping VC-backed SaaS teams scale with clarity, structure, and confidence.
*Operator-Led Experience
We have led post-sale operations inside SaaS companies and done the work directly. Our approach is shaped by real constraints, real teams, and real accountability.
*Post-Sale Specialization
Onboarding, customer success, and support are not side projects. They are our core focus. We specialize in the post-sale systems that drive retention, expansion, and customer trust.
*Built for VC-Backed Scale
We understand the pressure of rapid growth, board expectations, and limited time. Our work is designed for SaaS companies scaling without over-hiring or over-engineering.
*Tool-Agnostic, System-Drive
We do not sell software. We design operating models and implement systems that support them. Tools are used only when they reinforce clarity and execution.
*Execution-Focused, Not Theoretical
Every recommendation is grounded in execution. We design processes teams can follow, measure, and evolve as the company grows.
*Clarity Before Commitment
We start with a structured assessment to surface risks and priorities before moving into execution. This reduces wasted effort, aligns teams early, and protects outcomes.
We help leadership teams replace post-sale uncertainty with operational confidence.
As a registered ClickUp Solutions Partner, we help SaaS teams operationalize their post-sale workflows in ClickUp when it is the right system for the job. Our work starts with operating model design to ensure the tool reinforces clarity, ownership, and execution.
Exige Consulting 